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Lead Salesforce Quality Assurance Engineer
2 months ago
Key Responsibilities:
- Engage in the analysis, specification, and design of testing for components within a Service Oriented Architecture (SOA) framework.
- Contribute to the development of Performance Testing Strategies, including detailed Performance Testing Plans and Scripts.
- Conduct both manual and automated testing to ensure that all primary functionalities operate according to specifications.
- Design and execute both positive and negative test scenarios.
- Perform compatibility assessments when Salesforce integrates with third-party applications and both internal and external systems.
- Utilize load testing tools such as JMeter to validate complex workflows that may yield inconsistent results in Salesforce.
- Employ automated testing tools including ACCELQ, HP Unified Functional Testing (UFT), Cucumber, and others for efficient testing processes.
- Carry out Functional and Performance Tests using industry-standard tools like QTP, Loadrunner, or equivalent tools, analyze outcomes, and provide actionable recommendations for enhancements.
- Establish and maintain effective communication channels with the technical team.
- Possess knowledge of Apex programming.
Experience Requirements:
- A minimum of 4-6 years in a test lead role.
- At least 2 years of practical experience with the Salesforce platform.
Educational Background:
- BS/BA degree in Computer Science, Information Sciences, or a related IT field.
Additional Experience:
- Hands-on experience with testing tools such as ACCELQ, HP Unified Functional Testing (UFT), Cucumber, and others.
- Familiarity with XML, JAVA, and SOAP or similar programming languages.
- High proficiency in troubleshooting, characterizing, and documenting software defects.
- Strong analytical abilities with a quick learning aptitude.
- Proven capability to work independently and collaboratively within a cross-functional team in a dynamic environment.
- Effective workload management and prioritization skills.
- Excellent communication and client interaction skills.
- Experience in Functional and Performance Testing of CRM Applications.
- Knowledge of Service Oriented Architecture (SOA) methodologies and SCRUM practices is highly desirable.
- A development background is advantageous.
Preferred Certifications:
- Certified Salesforce Administrator
- Certified Salesforce Cloud Consultant
Security Clearance: Active Secret Clearance required.