Customer Service Associate

3 days ago


Tampa, Florida, United States Hand and Stone Massage and Facial Spa Full time

Become a part of a dynamic and fast-paced team as a Customer Service Associate with Hand and Stone Massage and Facial Spa

About the Role

We are seeking a highly organized and detail-oriented individual to join our front desk team as a Customer Service Associate. As a key member of our customer service team, you will be responsible for ensuring seamless customer experiences through efficient handling of phone calls, appointments, and membership management.

Our ideal candidate is a people person with excellent communication skills, a positive attitude, and a strong work ethic. If you are passionate about delivering outstanding customer experiences and have a proven track record of handling high-pressure situations, we want to hear from you

Responsibilities
  • Efficiently handle phone calls, appointments, and membership management to ensure seamless customer experiences
  • Develop and maintain relationships with existing clients to drive repeat business
  • Provide exceptional customer service to ensure client satisfaction and loyalty
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 1 year of customer service experience in a retail or service industry environment
  • Proven track record of handling high-pressure situations and meeting deadlines
Benefits

We offer a competitive compensation package, including:

  • A base hourly rate of $13.00 - $16.00 per hour
  • A comprehensive benefits package, including health insurance, dental insurance, and paid time off
  • Ongoing training and development opportunities to enhance your skills and knowledge


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