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Express Service Writer

4 weeks ago

Ferndale, Michigan, United States Hodges Subaru Full time

At Hodges Subaru, we're seeking a skilled Express Service Writer to join our team. As a key member of our express service lane, you'll be responsible for delivering exceptional customer experiences and ensuring seamless service operations.

Key Responsibilities:

  • Write accurate and detailed service repair orders and estimates
  • Provide top-notch customer service, addressing customer concerns and needs
  • Stay up-to-date on the latest vehicle data, service issues, and warranty procedures
  • Collaborate with colleagues to ensure efficient service delivery
  • Communicate effectively with customers, explaining work completed and charges

What We Offer:

  • A competitive compensation package, including medical, dental, and vision benefits
  • A 401K plan and paid holiday time off
  • Paid training and opportunities for professional growth
  • A family-owned and operated business with a commitment to long-term job security

Requirements:

  • Excellent communication and organizational skills
  • Able to work in a fast-paced environment and prioritize tasks effectively
  • Proficient in using computer systems and software
  • A clean driving record and willingness to submit to a pre-employment background check and drug screen