Wellness Ambassador
2 days ago
Restore Hyper Wellness of Columbus is the leading retail provider of alternative health and wellness modalities in the United States.
Career OverviewThis is a great opportunity to be part of a dynamic team that makes a positive impact on people's lives.
About the JobWe are seeking highly motivated and passionate individuals who share our vision for delivering exceptional customer experiences and promoting healthy lifestyles. As a Hyper Wellness Representative, you will play a vital role in making our services accessible, affordable, and enjoyable for all our clients.
Main Responsibilities- Greet and assist clients with Restore's wellness services, ensuring they receive personalized attention and guidance throughout their journey.
- Help clients with phone inquiries, voicemail responses, scheduling, rescheduling, and cancellations, providing excellent communication and problem-solving skills.
- Onboard new clients by completing medical waivers, creating profiles in our point-of-sale system, and providing them with a seamless introduction to our services.
- Conduct store tours, promote service packages and memberships, and educate clients about Restore services, including medical benefits, precautions, and at-home care.
- Perform opening and closing procedures, maintaining a safe, clean, and secure environment for all guests and employees.
- Serve as an expert on Restore products and services, embodying our core values and representing the brand with integrity.
- Create a fun and engaging store culture by fostering teamwork, recognizing individual contributions, and encouraging open communication among team members.
- Passionate about health and wellness, with a proven track record of sales experience and excellent customer service skills.
- At least one year of experience in a retail environment, preferably with a focus on customer satisfaction and retention.
- Able to work flexible schedules, including weekends, without compromising performance or enthusiasm.
- Strong communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
- Possesses a degree in kinesiology, exercise science, personal training, or a related field, or is currently pursuing such a degree.
- A competitive salary of $45,000 - $60,000 per year, plus bonuses for meeting performance targets.
- A flexible schedule that allows for a healthy work-life balance.
- A casual dress-code policy that promotes comfort and relaxation in the workplace.
- A fun, wellness-focused work environment that encourages teamwork, creativity, and growth.
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