Skincare Specialist
2 months ago
Braintree, Massachusetts, United States
Ocean Place
Full time
Job Overview:
Skincare Specialist
The Spa division is dedicated to fostering an ambiance of tranquility and rejuvenation.
The spa is equipped with numerous treatment rooms, a sauna, steam room, and a soothing whirlpool.
Highlighted services at the Spa at Ocean Place encompass Swedish, Deep-Tissue, Warm Stone, Reflexology, and Pre-Natal massages, along with Facial peels, Microdermabrasion, and Waxing treatments.
Position Summary:
The Skincare Specialist delivers outstanding facial and skincare treatments while ensuring a comfortable and serene environment for clients.
Key Responsibilities:
- Administers professional skincare services and treatments, including waxing, as per licensing requirements.
- Conducts personalized facials and waxing sessions, tailoring treatments to meet individual client needs.
- Advises clients on skincare maintenance routines while promoting relevant retail products.
- Informs clients on achieving and sustaining healthy skin.
- Creates memorable experiences for clients through a welcoming and supportive demeanor.
- Upholds the professionalism and cleanliness of treatment rooms and shared spaces.
- Ensures timely appointments, communicating any delays as needed.
- Effectively promotes Spa services and retail offerings in a courteous and informative manner.
- Responsible for preparing and resetting each treatment area.
- Maintains current knowledge of trends and advancements within the professional spa industry related to products, treatments, and techniques.
- Stays informed about Spa, hotel, and community events to accurately relay information to guests and staff.
- Performs additional duties as assigned by management.
Qualifications and Skills:
- Valid NJ Esthetician license required.
- License must be issued by the appropriate local authority.
- Prior experience as an Esthetician is highly preferred.
- High school diploma or equivalent is mandatory; advanced training in a related field is a plus.
- Exceptional customer service and interpersonal skills are essential; a passion for working with people is necessary.
- Effective communication skills with staff and clients, both verbally and in writing, are required.
- Professional appearance must be maintained at all times.
- Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
- Willingness to be cross-trained in other spa services is preferred.
Physical Requirements:
- Ability to bend, twist, and stand to perform standard job functions.
- Capability to stand for extended periods.