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Veterinary Support Professional

2 months ago

Arlington, Virginia, United States Crossroads Animal Clinic Full time
Job Summary

We are seeking a highly skilled and compassionate Veterinary Care Specialist to join our team at Crossroads Animal Clinic. As a key member of our veterinary team, you will play a vital role in providing exceptional patient care and support to our clients and their pets.

Key Responsibilities
  • Provide Patient Care: Determine animal requirements, conduct examinations and diagnostic procedures, assist during surgery and operations, provide nursing care, and maintain patient medical records.
  • Support Veterinary Team: Assist veterinarians with a variety of procedures, including emergency situations, and provide support with patient examinations and operations.
  • Maintain Medical Records: Document patient conditions, reactions, and changes, and update the database in an accurate and timely manner.
  • Communicate with Clients: Communicate with pet owners about the status of their pets, as directed by the veterinarian.
  • Maintain Equipment and Supplies: Follow operating instructions, troubleshoot breakdowns, maintain equipment supplies, and perform preventive maintenance.
Requirements
  • Education: High school diploma or GED.
  • Experience: One or more years of experience with veterinary appointments, surgeries, and nursing care for hospitalized and critical patients.
  • Skills: Knowledge of the preparation, monitoring, and recovery of pets receiving surgery, as well as basic pet nursing. Ability to demonstrate and follow correct procedures in catheter placement, phlebotomy, emergency medicine, and digital radiology.
Working Conditions

This is a strenuous job that requires a lot of lifting, cleaning, and constant motion. Tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking. May include some climbing, balancing, stooping, kneeling, crouching, or crawling. Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds).

Competencies
  • Care and Compassion: Displays a desire to build rapport, provide personal assistance, and emotional support.
  • Team Orientation: Works cooperatively with the team to address tasks and accomplish goals.
  • Dependability: Demonstrates responsibility in completing tasks and accomplishing goals.
  • Initiative: Proactively looks for the opportunity to address and follow through on work activities.
  • Flexibility and Multi-Tasking: Adapts quickly to changing demands and manages multiple priorities effectively.
  • Communication: Uses effective and appropriate methods of interacting with others.
  • Customer Services: Displays a desire to provide outstanding service and exceed customer expectations.
  • Organization and Attention to Detail: Monitors and reviews information thoroughly and maintains an organized system for all documents.
  • Adherence to Rules and Instructions: Consistently follows standard procedures.