Customer Experience Associate

4 weeks ago


Orlando, Florida, United States Marathon Promotions Full time
About Marathon Promotions

We are a dynamic marketing firm seeking a talented Brand and Marketing Assistant to join our team.


Salary:

$55,000 - $70,000 per year


Job Description

We are looking for a highly motivated Brand and Marketing Assistant to play a key role in our team. As a Brand and Marketing Assistant, you will be responsible for delivering exceptional customer service, staying up-to-date with new products and services, and collaborating with the team to achieve our goals.

Key Responsibilities:

  • Provide accurate and concise information to customers regarding product features, pricing, and after-sales services.
  • Address customer inquiries and concerns in a professional and timely manner.
  • Develop and implement strategies to enhance customer experiences through cross-selling and upselling.
  • Collaborate with the team to deliver exceptional customer service, particularly during peak periods.

Primary Qualifications:

  • High School Diploma or equivalent.
  • Excellent interpersonal and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Flexibility to work a variety of shifts, including evenings and weekends.

Benefits:

  • Competitive salary.
  • Opportunities for career advancement.
  • Professional development programs.
  • Comprehensive benefits package.


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