Customer Service Expert with Unlimited Earning Potential

7 days ago


Cedar City, Utah, United States TDS Telecom Full time
About the Role

We are seeking a highly motivated Customer Service Expert to join our team in Cedar City, UT. As a key member of our sales team, you will be responsible for delivering exceptional customer service and exceeding or meeting monthly sales goals.

Responsibilities
  • Sales Results: Provide outstanding customer service to achieve sales targets through strategic product offerings.
  • Customer Retention: Delight and retain existing customers by consistently providing excellent service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries.
  • Consultation: Consult with customers to identify their technology needs and offer TDS product solutions that meet their requirements.
  • Cash Management: Follow cash management procedures to ensure accuracy in all cash and payment handling from customer to deposit.
Qualifications
  • Experience: 1+ years in a sales or customer service role.
  • Technical Skills: 2+ years' computer experience (including order applications, Microsoft Outlook, Word, or Excel).
  • TDS Attendance Guidelines: Must follow attendance guidelines to meet business needs.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including medical, dental, vision, life insurance, a 401(k) plan, paid time off, and more.

Salary and Pay Range

The base pay rate for this position is $18.19 per hour, with a potential earning range of $17.31 - $25.97 per hour, depending on performance and experience.



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