Premium Reconciliation Representative

5 days ago

Janesville, Wisconsin, United States Securian Financial Group Full time
Job Summary

We are seeking a highly skilled Premium Reconciliation Representative to join our team at Securian Financial Group. As a Premium Reconciliation Representative, you will be responsible for handling customer service-related inquiries and resolving issues related to insurance plan provisions and administrative procedures.

About the Role

This is a full-time position that requires on-site work in our Madison Branch Office (in Fitchburg, WI). The estimated base pay range for this job is $18.27 - $31.73 per hour. Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc.

Responsibilities
  • Handle customer service-related inquiries (calls, emails, and other correspondence) for the Madison Branch Office (MBO).
  • Communicate with employers, employees, Wisconsin Department of Employee Trust Funds staff, and Home Office associates to resolve inquiries and solve problems regarding insurance plan provisions and administrative procedures.
  • Audit and process retirement certifications of coverage.
  • Reconcile monthly premiums for local and state government employers, annuitants, and directly billed insured.
  • Verify eligibility for conversions to individual policies.
Requirements

To be successful in this role, you will need:

  • 2+ years' experience in office administration and customer service.
  • Experience working with accounting, payment reconciliation, or related fields.
Benefits

We offer a comprehensive range of benefits designed to enhance your professional growth, well-being, and work-life balance, including:

  • Paid time off: We want you to take time off for what matters most to you.
  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement, and military leave.
  • Company-funded pension plan and a 401(k) retirement plan.
  • Health insurance: From the first day of employment, associates and their eligible family members are eligible for medical, dental, and vision coverage.
  • Volunteer time: We know the importance of community.
About Us

Securian Financial Group is a Fortune 500 company that provides life insurance, investment products, and other financial services. We are committed to attracting top talent and providing a rewarding and fulfilling career.

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