Restaurant Operations Manager
4 days ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Snowshoe Mountain Resort. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving profitability in a fast-paced environment.
The ideal candidate will have a minimum of 3-5 years of progressive management experience in a moderate to high-volume restaurant, with a proven track record of cost control, labor management, and bottom-line profitability. They will possess excellent leadership, interpersonal, and communication skills, with the ability to motivate and develop staff, as well as drive performance and success.
Key Responsibilities- Oversee restaurant operations to ensure top-notch customer service, effective employee development, and profit maximization.
- Lead management staff to achieve sales and profitability goals, analyze cost and revenue budgets, and keep the leadership team informed.
- Foster positive interactions with guests and staff, actively seek feedback, and respond to queries promptly.
- Recommend and implement cost-reduction and sales-increasing strategies, maintain appropriate staffing levels, and ensure staff knowledge of menu and promotions.
- Monitor food and beverage quality to meet company standards, ensure resource availability, and enforce policies on sanitation, safety, and cash handling.
- Two+ years of post-high school education
- West Virginia Food Handlers Certificate required
- High School Diploma or GED
- A minimum of 3-5 years of progressive management experience in a moderate to high-volume restaurant
- At least 2 years of full restaurant P&L management experience
- Experience hiring, training, and mentoring salaried managers and hourly FOH staff
- Affordable on-mountain employee housing available for rent
- Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes
- 401k plan available to any employee over the age of 18
- Discounted Friends and Family Lift Ticket Vouchers
- 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
We estimate the salary for this role to be around $60,000-$80,000 per year, depending on experience. If you are a motivated and results-driven individual who is passionate about delivering exceptional dining experiences, we encourage you to apply.
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