Frontline Cashier Associate
3 days ago
We are seeking a highly skilled and enthusiastic Member Frontend Specialist to join our team at Sam's Club. This role plays a vital part in ensuring that our members have an exceptional shopping experience. As a frontline representative, you will be responsible for providing top-notch customer service, resolving issues promptly, and promoting our products and services.
Compensation
The estimated hourly wage for this position is $20.50, ranging from $17.00 to $24.00. In addition to the base salary, we offer various premiums, including schedule-based, facility-specific, and seasonal incentives. These premiums can increase your hourly earnings by up to $3.00 per hour.
Job Description
This role involves working in a fast-paced environment, handling multiple tasks simultaneously, and maintaining a high level of member satisfaction. Key responsibilities include:
- Maintaining a positive attitude and greeting members warmly
- Providing exceptional customer service, answering questions, and resolving issues efficiently
- Maintaining a clean and organized workspace, ensuring a smooth checkout process
- Working effectively with mobile retail applications and operating front-end equipment, such as cash registers
Requirements
To succeed in this role, you will need:
- A strong background in customer-facing roles, preferably in retail
- Excellent communication and problem-solving skills
- The ability to multitask, prioritize tasks, and work well under pressure
- A high school diploma or equivalent, with some college education preferred
Benefits
We offer a comprehensive benefits package, including:
- Health insurance, including medical, vision, and dental coverage
- Financial benefits, such as 401(k) matching, stock purchase plans, and company-paid life insurance
- Paid time off, parental leave, family care leave, bereavement leave, jury duty pay, and voting leave
- Short-term and long-term disability, company discounts, and more
Ongoing Learning and Development
We invest in our employees' growth and development through our Live Better U education benefit program. This initiative offers tuition reimbursement, books, and fees for associate-led courses, enabling you to enhance your skills and knowledge throughout your career.
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