Frontline Cashier Associate

3 days ago


Wausau, Wisconsin, United States Sam's Club Full time
Overview

We are seeking a highly skilled and enthusiastic Member Frontend Specialist to join our team at Sam's Club. This role plays a vital part in ensuring that our members have an exceptional shopping experience. As a frontline representative, you will be responsible for providing top-notch customer service, resolving issues promptly, and promoting our products and services.


Compensation

The estimated hourly wage for this position is $20.50, ranging from $17.00 to $24.00. In addition to the base salary, we offer various premiums, including schedule-based, facility-specific, and seasonal incentives. These premiums can increase your hourly earnings by up to $3.00 per hour.


Job Description

This role involves working in a fast-paced environment, handling multiple tasks simultaneously, and maintaining a high level of member satisfaction. Key responsibilities include:

  • Maintaining a positive attitude and greeting members warmly
  • Providing exceptional customer service, answering questions, and resolving issues efficiently
  • Maintaining a clean and organized workspace, ensuring a smooth checkout process
  • Working effectively with mobile retail applications and operating front-end equipment, such as cash registers

Requirements

To succeed in this role, you will need:

  • A strong background in customer-facing roles, preferably in retail
  • Excellent communication and problem-solving skills
  • The ability to multitask, prioritize tasks, and work well under pressure
  • A high school diploma or equivalent, with some college education preferred

Benefits

We offer a comprehensive benefits package, including:

  • Health insurance, including medical, vision, and dental coverage
  • Financial benefits, such as 401(k) matching, stock purchase plans, and company-paid life insurance
  • Paid time off, parental leave, family care leave, bereavement leave, jury duty pay, and voting leave
  • Short-term and long-term disability, company discounts, and more

Ongoing Learning and Development

We invest in our employees' growth and development through our Live Better U education benefit program. This initiative offers tuition reimbursement, books, and fees for associate-led courses, enabling you to enhance your skills and knowledge throughout your career.



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