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Food and Beverage Server

2 months ago


Fargo, North Dakota, United States CRAVE American Kitchen & Sushi Bar Full time
Job Overview

As a vital member of our team at CRAVE American Kitchen & Sushi Bar, you will play a key role in delivering exceptional dining experiences. Your primary focus will be on providing outstanding service to our guests while ensuring a welcoming atmosphere.


Benefits:
  • Employee discounts on meals
  • Flexible scheduling options
  • Opportunities for training and professional development

Key Responsibilities:
  • Manage service for 3 to 5 tables, as assigned by management.
  • Verify guest identification to ensure compliance with age restrictions for alcohol service.
  • Possess comprehensive knowledge of our menu offerings and beverage preparation.
  • Utilize a point-of-sale system to accurately process orders.
  • Engage with guests using clear communication and positive body language, ensuring they feel valued.
  • Proactively assist guests, anticipating their needs before they have to ask.
  • Collaborate effectively with all team members to foster a productive and pleasant dining environment.
  • Handle various payment methods and provide accurate change.
  • Mitigate issues related to excessive alcohol consumption by encouraging responsible drinking and arranging transportation for guests when necessary.
  • Maintain cleanliness and organization of the restaurant, including specific side-work duties.
  • Reset tables promptly after guests depart.
  • Adhere to a professional appearance, including a clean uniform and personal grooming standards.
  • Deliver food and beverages to tables efficiently.
  • Perform additional tasks as required by management.

Required Skills and Qualifications:
  • Certification in Alcohol Service is advantageous.
  • Basic math skills for handling cash transactions.
  • Ability to read and comprehend basic instructions.
  • Familiarity with computer systems.
  • Knowledge of alcoholic beverages, including beer, wine, and spirits, along with standard drink recipes.
  • Strong communication abilities.
  • Excellent organizational skills.
  • Able to manage multiple tasks simultaneously.

Work Schedule:

This position is hourly and requires flexibility in scheduling. Business operations occur seven days a week, with shifts starting as early as 9 AM and concluding as late as 11 PM, depending on operational needs.


Company Culture:

At CRAVE American Kitchen & Sushi Bar, our servers embody our commitment to hospitality, ensuring that every guest leaves satisfied. This role demands a fast-paced work ethic, a friendly demeanor, and effective communication with guests, colleagues, and management.