Senior Call Center Data Analyst
5 days ago
CVS Health is a leading healthcare company that is dedicated to transforming healthcare through innovative technologies and data-driven insights. We're seeking an experienced Data Scientist to join our Call Intelligence team, which focuses on developing solutions that drive positive member experiences and optimize call center effectiveness.
About This OpportunityYou will have the opportunity to work in a fast-paced environment that encourages collaboration and innovation. Our team is comprised of experienced professionals who are passionate about leveraging data science and AI technologies to drive business outcomes.
Responsibilities and QualificationsDeveloping features for our Call Intelligence product using Python and SQL
Ensuring that the solution meets business partners' needs and evaluating its impact on technical and business metrics
Collaborating with cross-functional teams to identify new use cases and build trust with business partners
Our ideal candidate has strong Python and SQL skills, experience building and evaluating data products with AI, prompt engineering, and language models, and a solid understanding of natural language processing techniques.
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Call Center Data Science Lead
5 days ago
Wellesley, Massachusetts, United States CVS Health Full timeCVS Health is a leader in the healthcare industry, and we're committed to driving innovation through data science and AI technologies. We're seeking an experienced Data Scientist to join our Call Intelligence team, which focuses on developing solutions that drive positive member experiences and optimize call center effectiveness.About the RoleYou will have...
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AI Data Expert at CVS Health
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