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Host

2 months ago

Houston, Texas, United States Federal American Grill Full time

Company Overview


Federal American Grill is a family-owned and operated upscale, yet casual dining restaurant with New American cuisine, scratch-made food, traditional comfort favorites, daily fresh seafood, prime steaks, a well-rounded wine list, and an Old Fashioned bar with 400+ whiskies. Our high level of service presents opportunities for a higher level of compensation for our team. Federal strives to positively impact as many lives as possible every single day. We go above and beyond to WOW our guests, and that starts by taking care of our staff. As a rapidly growing company, we have vast opportunities for advancement for anyone who shares our core values.


Job Summary


We are seeking a Host to join our team. Hosts are the first and last impression for our guests. We want hosts who are natural people-persons and can create a welcoming atmosphere for our guests. Clear communication, attention to details, organization, and the ability to manage multiple priorities all with a smile are key qualities for a Federal Host to succeed.


Responsibilities


  • Fulfilling reservations for guests via phone or in person
  • Using OpenTable
  • Communicating to managers, servers, bartenders, etc. any guest special requirements
  • Clear, friendly, positive communication on the phone to confirm reservations
  • Maintaining organization and cleanliness of Host stand
  • Welcoming guests by opening the door, seating guests, holding door open for guests as they leave
  • Occasionally placing to-go food orders
  • Manage flow of guests for seating and wait times
  • Clean uniform and professional appearance

Qualifications


  • Previous restaurant hosting/server experience preferred
  • Friendly and guest-focused personality
  • Clearly articulates when communicating to guests, staff, and managers
  • Understanding of inventory, COGS, and labor costs
  • Smile, positive energy, optimistic

Benefits/Perks


  • Direct Deposit
  • Paid Time Off
  • Advancement Opportunities