Patient Access Representative
6 days ago
Job Summary: We are seeking a skilled Patient Access Representative to serve as the face-to-face point of contact for patients. This role is responsible for obtaining all necessary information to register and financially clear patients for service delivery.
Key Responsibilities:
- Greets patients/family members and obtains and/or verifies demographic, clinical, financial, and insurance information.
- Utilizes inputs to authenticate and register patients for service delivery.
- Obtains and processes signed physician orders.
- Maintains assigned work queue.
- Conducts insurance eligibility/benefit verification, referral/authorization, and financial education on designated accounts.
- Calculates estimated patient liability and actively collects appropriate patient liabilities.
- Refers appropriate cases to financial counseling for follow-up and consultation.
- Executes other duties as assigned, such as cashiering, bed management, and communications operator.
Requirements:
- Equivalent experience will be accepted in lieu of the required degree or diploma.
- 1 year of recent relevant experience in patient registration.
- Working knowledge and understanding of insurance and medical terminology.
- Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge.
- Time management skills and the ability to manage frequent in-person patient contacts.
- Computer proficiency skills.
About the Company: APR Consulting, Inc. is a leading healthcare staffing provider in the United States. We are an equal opportunity employer and offer a diverse range of job opportunities in the healthcare industry.
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