Patient Access Representative

6 days ago


Burlingame, California, United States APR Consulting Full time

Job Summary: We are seeking a skilled Patient Access Representative to serve as the face-to-face point of contact for patients. This role is responsible for obtaining all necessary information to register and financially clear patients for service delivery.

Key Responsibilities:

  • Greets patients/family members and obtains and/or verifies demographic, clinical, financial, and insurance information.
  • Utilizes inputs to authenticate and register patients for service delivery.
  • Obtains and processes signed physician orders.
  • Maintains assigned work queue.
  • Conducts insurance eligibility/benefit verification, referral/authorization, and financial education on designated accounts.
  • Calculates estimated patient liability and actively collects appropriate patient liabilities.
  • Refers appropriate cases to financial counseling for follow-up and consultation.
  • Executes other duties as assigned, such as cashiering, bed management, and communications operator.

Requirements:

  • Equivalent experience will be accepted in lieu of the required degree or diploma.
  • 1 year of recent relevant experience in patient registration.
  • Working knowledge and understanding of insurance and medical terminology.
  • Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge.
  • Time management skills and the ability to manage frequent in-person patient contacts.
  • Computer proficiency skills.

About the Company: APR Consulting, Inc. is a leading healthcare staffing provider in the United States. We are an equal opportunity employer and offer a diverse range of job opportunities in the healthcare industry.



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