Technical Service Advisor Expert

1 week ago


Sebring, Florida, United States Johnstone Supply Full time

Job Title: Technical Service Advisor Expert

About Us: At Johnstone Supply, we empower our customers by providing top-tier support and delivering excellence every step of the way.

Your Role: As a Technical Service Advisor Expert, you will be a key player in acquiring new business by showcasing your expertise in equipment training. You will travel to dealer locations to deliver engaging, hands-on technical training for new and existing partners.

Key Responsibilities:

  • Deliver engaging, hands-on technical training for new and existing partners.
  • Tackle incoming support calls, troubleshoot systems like a pro, and guide customers with confidence and a smile.
  • Bridge the gap between customers and factory support, ensuring seamless communication.
  • Roll up your sleeves and visit job sites to solve technical puzzles in the field.
  • Keep product reports and warranty claims sharp and on time, ensuring smooth operations.
  • Manage defective equipment (DOA) with skill, repairing items for resale and reducing waste.

What We Offer: We believe every team member's contribution matters. Your creativity, initiative, and willingness to go above and beyond are what drive our success. Our competitive salary is around $60,000 per year, commensurate with experience, plus benefits and opportunities for growth.


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