Banquet Houseperson
4 weeks ago
At LNO Hotel Corporation, we're committed to delivering exceptional meeting experiences that exceed our guests' expectations. As a Banquet Houseperson, you'll play a vital role in ensuring the smooth execution of events, from setup to cleanup.
Key Responsibilities:
- Review event orders and assignment sheets to determine function requirements
- Ensure all cleaning duties are completed, including doors, door frames, walls, and air walls
- Conduct thorough cleaning inspections of meeting rooms and assigned areas
- Maintain high standards of cleanliness and equipment condition
- Communicate promptly with guests regarding requests and changes
- Report inventory discrepancies and lost items to supervisors
- Notify banquet managers and conference coordinators of guest request changes
- Ensure all equipment is in clean working condition
Supportive Functions:
- Promote teamwork and collaboration among colleagues
- Notify management of problems and unusual matters
- Provide excellent service to guests, management, and fellow employees
- Attend hotel meetings and training sessions
- Maintain a clean and organized work area
- Execute emergency procedures according to hotel standards
- Comply with safety regulations and procedures
- Comply with hotel standards, policies, and rules
- Recycle whenever possible
- Stay informed about hotel information and changes
- Adhere to hotel uniform and grooming standards
Requirements:
- Exceptional guest service skills
- Ability to stand, stoop, bend, and lift items weighing up to 100 pounds
- Ability to push, pull, or move portable table/chair cart units
- Ability to work flexible schedules, including weekends and holidays
- Ability to stand for long periods
Education and Experience:
- High school diploma or equivalent
- One+ years of experience as a Set Houseperson in a high-volume, upscale hotel
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