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Customer Support Assistant

3 weeks ago

San Francisco, California, United States Linqia Full time

**Company Overview:** Linqia is at the forefront of the creator marketing industry, collaborating with major brands to develop impactful influencer marketing strategies. Our cutting-edge platform and team of professionals are revolutionizing influencer marketing.

As a customer-centric organization, we prioritize intelligence, talent recognition, and career development. Our team thrives in a fast-paced, data-driven environment where innovation and accountability drive success.

**Job Description:** We're seeking a dedicated part-time Customer Operations Intern to assist in campaign execution, paid media initiatives, and other marketing tasks. In this role, you will create polished deliverables, evaluate potential influencers, and provide timely communication.

**Key Responsibilities:**

  1. Support campaign execution by uploading content and contributing to end-of-program summary decks.
  2. Evaluate influencers based on brand goals and target audience alignment.
  3. Organize comments for analysis and reporting purposes.
  4. Monitor social media content across platforms for key terms, language, and community guidelines.
  5. Ensure timely and accurate communication through our help center.
  6. Create paid ad units and upload them to external tools and systems as required.

**Requirements:** This position requires a degree in Marketing, Communications, or a related field. You should be proficient in Google Workspace and Microsoft Office, have creative thinking and excellent communication skills, and basic knowledge of graphic design tools.

**Salary Range:** $45,000 - $55,000 per year (dependent on location).