Retail Customer Service Representative
5 days ago
We are seeking friendly faces to run registers and support our members through the self-checkout experience.
About This Role- Thrive in fast-paced environments
- Be a multi-tasker at heart
- Keep member satisfaction as your top priority
- Stand for long periods of time while assisting members quickly and accurately
- Solve problems head-on to ensure each task is completed with excellence
- Maintain a positive attitude by smiling, greeting, and thanking members
- Provide exceptional customer service to members across the club as needed
- Maintain a clean, neat, and member-ready area
- Maintain safety of facility according to company policies and procedures
- Process member purchases and assist with payments according to company policies and procedures
- Comply with company policies, procedures, and standards of ethics and integrity
- Competitive hourly rate: $16.00 - $23.00 per hour
- Performance-based bonus awards
- Health benefits (medical, vision, dental)
- Financial benefits (401(k), stock purchase, company-paid life insurance)
- Paid time off benefits (PTO, parental leave, family care leave, bereavement, jury duty, voting)
- Other benefits (short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement)
- Cash handling and basic math skills
- Ability to stand for long periods of time
- Strong communication and problem-solving skills
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