Guest Service Coordinator
4 days ago
We are seeking a Guest Service Coordinator to join our team. As a key member of our front desk staff, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.
You will work closely with colleagues to ensure seamless guest experiences, and will use your excellent communication and problem-solving skills to resolve issues and meet guest needs. This role requires strong organizational and time management skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Process all reservation requests, changes, and cancellations
- Identify guest reservation needs and determine appropriate room type
- Verify availability of room type and rate
- Explain guarantee, special rate, and cancellation policies to callers
- Accommodate and document special requests
- Answer questions about property facilities/services and room accommodations
Requirements
- At least 1 year of related work experience
- High school diploma or G.E.D. equivalent
- Excellent communication and problem-solving skills
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Estimated Salary
$45,000 - $65,000 per year, depending on location and experience.
-
Reservations Coordinator
3 weeks ago
Grapevine, Texas, United States MSCCN Full timeAbout the RoleWe are looking for a Reservations Coordinator to join our team at Gaylord Texan Resort & Convention Center. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, processing all reservation requests, changes, and cancellations in a timely and efficient manner.Key...
-
Guest Experience Ambassador
7 days ago
Grapevine, Texas, United States Marriott International Inc Full timeEstimated Salary: $45,000 - $65,000 per year (based on location and experience)About UsAs a leader in the hospitality industry, Marriott International Inc has a rich history of innovation and excellence. With over 7,000 properties across 131 countries, we offer diverse career opportunities and a chance to grow professionally and personally.Salary and...
-
Guest Experience Associate
6 days ago
Grapevine, Texas, United States Marriott International Inc Full timeAs a Guest Experience Expert at Marriott International Inc, you will be responsible for delivering exceptional service to our guests. This includes processing operational needs, addressing guest requests, and completing reports.The ideal candidate will have a high school diploma or G.E.D. equivalent and no related work experience. They will also possess...
-
Event Coordinator
3 weeks ago
Grapevine, Texas, United States Altitude Trampoline Park Full timeCompany Overview:Altitude Trampoline Park is the world's premier trampoline park that offers fun and exercise for jumpers of all ages. Our company is committed to providing a safe and enjoyable environment for our guests.Salary: We offer competitive pay, with an estimated salary range of $12-$15 per hour based on location and experience.Job Description:We...
-
Transportation Coordinator
2 weeks ago
Grapevine, Texas, United States City of Grapevine, TX Full timeJob DescriptionWe are seeking a reliable and customer-focused Transportation Coordinator to join our team in Grapevine, TX. As a Shuttle Driver, you will be responsible for transporting visitors on designated routes from hotels to shopping venues, restaurants, and attractions within the City.The ideal candidate will have a valid Texas Class B CDL Drivers...
-
Reservations Specialist
3 weeks ago
Grapevine, Texas, United States Marriott Full timeJob SummaryWe are seeking a skilled Reservation Sales Agent to join our team at the Gaylord Texan Resort & Convention Center in Grapevine, Texas. As a key member of our reservations team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.About the RoleIn this role, you will identify...
-
Front Desk Coordinator
2 weeks ago
Grapevine, Texas, United States Great Wolf Lodge Full timeSalary: $14.75 per hour, with some locations offering a $1 pay differential for this role.The Night Auditor at Great Wolf Lodge provides critical support to the Front Desk team, ensuring accurate accounting records on a daily basis.Key Responsibilities:Welcome guests by greeting, answering questions, and responding to requests in a friendly and professional...
-
Customer Service Representative
3 weeks ago
Grapevine, Texas, United States Homewood Suites Grapevine Full timeJob SummaryAs a Front Desk Agent at Homewood Suites Grapevine, you will be responsible for providing exceptional customer service to our guests throughout their stay. Your primary focus will be on ensuring that every guest feels welcome, comfortable, and satisfied with their experience.Key ResponsibilitiesAnswer guest inquiries regarding hotel amenities,...
-
Customer Service Associate
4 days ago
Grapevine, Texas, United States Wingstop Full timeAt Wingstop, we're seeking a talented Customer Service Associate to join our team. As a key representative of our brand, you'll be responsible for delivering exceptional service to our guests by acting as the face and voice of Wingstop. This includes greeting guests, answering phone calls, taking orders, and providing authentic experiences that leave a...
-
Customer Service Representative
3 weeks ago
Grapevine, Texas, United States Chick-fil-A - William D. Tate Full timeWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at Chick-fil-A - William D. Tate. As a representative of our company, you will be the face of our brand and play a crucial role in providing quality service and hospitality to our guests.About UsAt Chick-fil-A, we pride ourselves on being a...
-
Service Delivery Specialist
2 weeks ago
Grapevine, Texas, United States Marriott International Inc Full timeServe up a great experience for our guests as a Server Assistant Zeppole at Marriott International Inc.Salary: $20,000 - $26,000 per year (estimated)We're looking for a dedicated and hardworking individual to join our food and beverage operations team. As a key member of our team, you'll be responsible for delivering exceptional service to our guests. Your...
-
Food and Beverage Operations Coordinator
5 days ago
Grapevine, Texas, United States Marriott International Inc Full timeAbout the PositionMarriott International Inc is seeking a skilled Guest Service Support Expert to join our team. As a key member of our food and beverage operations, you will be responsible for providing top-notch service to our guests. This includes setting up tables, assisting with food preparation, and maintaining a clean and organized workspace.We value...
-
Cleanliness and Comfort Coordinator
4 days ago
Grapevine, Texas, United States Marriott International Inc Full timeAbout UsMarianott International Inc. has a long history of innovation and excellence in the hotel industry. With over 7,000 properties across 131 countries, we offer our guests an unparalleled level of comfort, convenience, and personalized service.We value diversity, equity, and inclusion, and we strive to create work environments that reflect these values.
-
Customer Service Ambassador
3 weeks ago
Grapevine, Texas, United States Chick-fil-A - William D. Tate Full timeJob Description:Are you passionate about delivering exceptional customer service and creating a memorable experience for our guests? Chick-fil-A - William D. Tate is seeking a highly motivated and enthusiastic Front of House Team Member to join our team!About the Role:As a Front of House Team Member, you will be the face of our company and play a critical...
-
Customer Service Representative
2 weeks ago
Grapevine, Texas, United States Jimmy John's Franchise, LLC Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Jimmy John's Franchise, LLC.About the RoleThis is a fantastic opportunity for individuals who possess excellent communication skills, a positive attitude, and a commitment to delivering exceptional customer experiences.The ideal candidate will be responsible for serving...
-
Customer Service Representative
3 weeks ago
Grapevine, Texas, United States MSCCN Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Gaylord Texan Resort & Convention Center. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, processing all reservation requests, changes, and cancellations in a timely and efficient manner.Key...
-
Customer Service Ambassador
4 days ago
Grapevine, Texas, United States Chick-fil-A - William D. Tate Full timeJob DescriptionThe Front of House Team Member's responsibility is to continually interface with guests to provide quick, friendly, and accurate service. This includes greeting customers, taking orders, serving food, and handling customer complaints in a professional manner. Our ideal candidate is a cheerful and positive individual who values teamwork, loves...
-
Nighttime Front Office Coordinator
5 days ago
Grapevine, Texas, United States Great Wolf Lodge Full timeAbout the RoleThe Night Auditor at Great Wolf Lodge is responsible for providing overnight support to the front desk team. This includes ensuring the accuracy of front office accounting records, welcoming guests, and assisting accounting in researching any discrepancies.Key Responsibilities- Ensure front office accounting records are accurate on a daily...
-
City Driver Position
4 days ago
Grapevine, Texas, United States City of Grapevine, TX Full timeJob DescriptionWe are seeking a highly motivated and customer-focused Transportation Coordinator to join our team. As a Grapevine Shuttle Operator, you will be responsible for providing safe and efficient transportation services to visitors and guests in the Grapevine area.About the PositionThis is a full-time position that requires a valid Texas Class B CDL...
-
Customer Service Representative
2 weeks ago
Grapevine, Texas, United States Dufry Ltd Full timeAt Dufry Ltd, we are committed to providing exceptional customer experiences in our airport locations. As a Customer Service Representative - Food and Beverage Expert, you will play a key role in delivering outstanding service to our guests.We offer a competitive estimated salary range of $25,000 - $35,000 per year, based on experience and qualifications....