Automotive Service Representative
2 days ago
Middletown Honda is seeking a highly skilled and customer-focused Automotive Receptionist to join our team.
Key Responsibilities:- Provide exceptional customer service by greeting customers in a pleasant and professional manner.
- Process customer transactions efficiently and accurately, including computing bills, receiving payments, and making change.
- Work closely with department managers to stay up-to-date on new products and services, their features, and any changes in price.
- Answer customer questions about services performed or products purchased, or refer them to someone who can.
- Handle customer complaints with integrity and poise, and refer dissatisfied customers to the appropriate individuals for resolution.
- Excellent interpersonal and oral communication skills.
- Self-directed and independent, but works as a team player.
- Dependable, motivated, and goal-oriented.
- Exceptional customer service skills.
- Strong work ethic, high energy level, and a positive attitude.
- At least 6 months to 1 year of customer service or hospitality experience.
Middletown Honda is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee's knowledge, skill, and ability as well as his/her mental and physical abilities.
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