Library Associate 2
1 week ago
Library Systems & Services LLC is seeking a highly skilled Library Associate 2 to join our team at the Grace Mellman Community Library. As a Library Associate 2, you will have the opportunity to work with a dynamic team of professionals, providing exceptional customer service to library patrons.
The Library Associate 2 is the entry-level position in the Library Associate job family. Under the direction of management, you will perform a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library, primarily at the circulation desk.
Key Responsibilities:
- Provides customer service to library patrons, welcoming and registering them, issuing library cards, checking out materials, and managing patron accounts.
- Assists patrons with locating materials or the reference desk, using computers, or explaining procedures.
- Checks in and processes library materials as necessary.
- Accepts and processes fines, fees, or other payments.
- Provides information regarding programs, events, conference rooms, etc.
- Mails library materials as necessary for patron homebound programs.
- Shelves library materials.
- Addresses or escalates patron conduct or safety issues to appropriate management.
- Follows all legal and policy requirements related to patron privacy and custodianship of patron records.
Requirements:
- H.S. Diploma or GED.
- Two years library experience preferred.
- Basic knowledge of library systems and databases preferred.
- Ability to work a regular schedule that may include a combination of days, evenings, and weekends.
- Excellent customer service skills.
- Knowledge of Microsoft Office Suite.
- Good communication skills, both written and verbal.
- English/Spanish speaking is a plus.
Benefits:
- Retirement Plan (401k, IRA).
- Paid Time Off (Vacation, Sick & Public Holidays).
- Training & Development.
- Wellness Resources.
Library Systems & Services LLC is an equal opportunity employer and celebrates the population of differences. We do not discriminate in our hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
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