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Customer Service Server

2 months ago


Savannah, Georgia, United States Goose Feathers Cafe & Bakery Full time
Position Overview:

As a Front of House Team Member at Goose Feathers Cafe & Bakery, you will play a vital role in delivering outstanding customer experiences. Your responsibilities will encompass various aspects of front-of-house operations, ensuring that every guest receives exceptional service.

Key Responsibilities:

You will engage in a variety of tasks throughout your shift, which may include:

1. **Food Runner** - Oversee the presentation and timely delivery of food to tables, ensuring seamless communication with the kitchen staff.
2. **Backer** - Assist in the preparation and stocking of pastries, salads, and other menu items, maintaining high standards of quality.
3. **Barista** - Craft and serve beverages while managing the preparation and supply of necessary ingredients.
4. **Sandwich Bar Attendant** - Execute sandwich orders efficiently, maintaining organization and cleanliness of the sandwich station.
5. **Register Operator** - Accurately take customer orders and coordinate tasks to ensure prompt service.
6. **Catering Support** - Prepare and pack items for catering orders, ensuring all items are ready for delivery.
7. **Stock Management** - Monitor and replenish stock levels throughout the day, ensuring all areas are well-stocked by the end of your shift.
8. **Opening and Closing Duties** - Participate in the daily opening and closing procedures to maintain operational efficiency.

Qualifications:

- A minimum of 6 months experience in a full-service restaurant environment is preferred.
- High school diploma or equivalent is preferred.
- References from previous employment are required.
- Flexibility to work weekends and a schedule of 4-5 days per week between 7:00 AM and 4:00 PM.

We are looking for articulate individuals who thrive in a fast-paced environment, present themselves neatly, and are committed to providing outstanding customer service. Candidates should be dependable, punctual, and eager to grow within the company.

Additional Information:

At Goose Feathers Cafe & Bakery, we pride ourselves on our commitment to quality. Every employee is expected to uphold our high standards in food preparation, customer service, and overall cleanliness. We believe that every role is essential to our success, and every task should be performed with excellence.

Desired Traits:

- A strong commitment to quality in all tasks.
- High standards of sanitation and cleanliness in food preparation areas.
- Ownership of responsibilities and accountability for actions.
- Openness to feedback and a desire for continuous improvement.

Compensation starts at $9 per hour, with opportunities for increases as you progress through our Caf Skill Level Ladder. This position is ideal for team-oriented individuals who consistently strive for excellence.