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Retail Team Lead

2 weeks ago

Beverly Hills, California, United States AllSaints Retail Full time
AllSaints Retail Overview

We're a global fashion brand with a rich history and a passion for delivering exceptional customer experiences. Our stores are at the heart of our business, and we're looking for talented individuals to join our team as Floor Managers. As a Floor Manager, you'll play a key role in leading our sales floor teams to deliver outstanding customer service, drive sales growth, and maintain store standards.

Our mission is to provide our customers with an exceptional shopping experience, and we're committed to developing our employees' skills and knowledge to help them succeed in their roles. We believe in fostering a positive and inclusive work environment that values diversity and promotes equality.

Job Description

As a Floor Manager, you'll be responsible for:

* Leading and motivating your team to deliver exceptional customer service and drive sales growth
* Maintaining store standards, including visual merchandising and stock management
* Collaborating with colleagues to achieve sales targets and improve store performance
* Providing training and coaching to team members to develop their skills and knowledge

Responsibilities

* Ensure all store operations run smoothly and efficiently

* Develop and implement strategies to improve sales and customer satisfaction

* Manage and motivate team members to achieve individual and team goals

* Maintain accurate records and reports, including sales data and inventory levels

Requirements

To be successful in this role, you'll need to have:

* A passion for fashion and customer service
* Excellent leadership and communication skills
* Ability to work effectively in a team environment
* Strong organizational and time management skills
* Commitment to maintaining high store standards

Benefits

We offer a range of benefits to our employees, including:

* Competitive salary and bonus structure

* Opportunities for career development and advancement

* Comprehensive health and wellbeing benefits

* Discounted products and services

* Access to exclusive employee events and activities

Career Development

We're committed to developing our employees' skills and knowledge to help them succeed in their roles. We offer regular training and development opportunities, including workshops, conferences, and online courses. Our goal is to create a culture of continuous learning and improvement within our organization.