Patient Safety Risk Manager
4 days ago
At Optum, we are committed to delivering high-quality care and improving the health system for everyone. As a Patient Safety Risk Manager, you will play a critical role in ensuring the safety and well-being of our patients.
Key Responsibilities:- Provide day-to-day risk management and patient safety support across all Reliant Medical Group sites.
- Perform data analysis, trending, and tracking of claims and risk management information.
- Serve as a point of contact for all providers, managers, and staff, handling risk management issues, offering advice, coordinating investigations, and ensuring follow-up and establishment of corrective action plans as needed.
- Actively promote the use of the electronic reporting Staff Safety Alert System for all adverse events, including near misses occurring organization-wide.
- Review incident reports and enter appropriate information into the database to refer incidents to other involved departments and assure follow-up is complete and accurate for file closure.
- Identify incident reports to determine if reporting to outside parties is necessary (i.e., reporting to a regulatory agency, liability carrier, third-party administrator, workers' compensation carrier, FDA, etc.).
- Track and trend incident reports on a regular basis to identify safety issues and concerns throughout the organization.
- Assist department managers in the identification of trends, timely resolution of incomplete, unresolved reported events, and the development of meaningful action plans.
- Provide guidance, advice, consultation, and support to all providers, staff, and leadership on risk management, legal, and regulatory matters.
- Conduct data analyses to assess performance improvement opportunities and measure these improvements within the organization.
- Utilize data and conduct research to find industry trends related to risk management while identifying and sharing best practices.
- Bachelor's Degree in Business Administration, Healthcare, or equivalent experience.
- 3+ years of experience in Healthcare Risk Management.
- 2+ years of Patient Safety experience.
- Experience and basic command of Root Cause Analysis (RCA), FMEA, and other risk management and quality improvement techniques.
- Experience formulating data correlations to determine drivers of risk.
- Experience conducting moderate-level statistical analysis.
- Experience communicating effectively and sensitively with clinicians in stressful situations.
- Proficient in Microsoft Office Suite - Word, Excel, and PowerPoint.
- Experience with health and safety regulatory agencies such as DPH, MDS, etc.
At Optum, we believe everyone deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.
We are an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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