Sales Support Professional in a Dynamic Agency Environment

1 week ago


Fair Haven, Vermont, United States FusionWorks Full time
About the Role

FusionWorks is seeking a highly organized and detail-oriented Sales Support Professional to join our team in a dynamic agency environment. As a Sales Support Employee, you will play a crucial role in ensuring the smooth operation of our agency in the Mainz region.

Key Responsibilities
  • Customer Liaison: You will serve as the primary point of contact between customers, insurance agents, and our corporate headquarters, providing exceptional customer service and support.
  • Appointment Preparation and Follow-up: You will be responsible for preparing and following up on customer appointments, ensuring that all necessary information is gathered and processed efficiently.
  • Administrative Support: You will provide administrative support to the agency management and other customer advisors, ensuring that all tasks are completed accurately and on time.
  • Claims Handling: You will handle insurance claims and ensure a smooth claims process, working closely with customers and internal stakeholders to resolve any issues.
  • Customer Retention and Acquisition: You will work with the agency team to develop and implement strategies for customer retention and expansion, identifying opportunities to grow our customer base.
Requirements
  • Education: You have completed training as an insurance and finance clerk, or have completed a comparable commercial training.
  • Skills: You possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.


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