Emergency Department Front Desk Representative
1 week ago
About the Role
The Emergency Department Receptionist plays a vital role in ensuring the smooth operation of our emergency department. As a key member of our team, you will be responsible for answering phone calls in a professional manner, triaging calls, and greeting patients and visitors in a friendly and caring manner.
Key Responsibilities
- Answer phone calls and respond to patient inquiries in a timely and professional manner
- Greet patients and visitors in a friendly and caring manner
- Maintain a clean and organized area in the Nurse's Station
Requirements
- Education: High school diploma or equivalent preferred
- License/Certifications: None required
- Experience: None required
- Able to use Meditech systems with accuracy
- Understands workflow in central work area to maintain a proper flow of patients
- Ability to work independently in a fast-paced environment
- Good keyboard skills and reasonably good computer skills with detail and accuracy
- Excellent customer service skills
Why Work with MaineHealth?
MaineHealth is a top healthcare organization that values its employees and provides a comprehensive benefits package, including paid time off, life and disability insurance, paid family leave, tuition reimbursement, and a retirement/pension plan. We prioritize the health and safety of our employees and provide opportunities for growth and development.
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