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Customer Service Representative

2 months ago

Fontana, United States GEODIS Group Full time

**Job Summary:**

We are seeking a highly skilled Customer Service Representative to join our team at GEODIS Group. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities:**

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process customer orders and ensure accurate and efficient fulfillment
  • Communicate with customers to understand their needs and provide solutions
  • Collaborate with internal teams to resolve customer complaints and issues
  • Maintain accurate records and reports to track customer interactions and feedback

**Requirements:**

  • High school diploma or equivalent required
  • Minimum 6 months of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Microsoft Office and other software applications

**Working Conditions:**

This role requires the ability to work in a dynamic and fast-paced environment. The ideal candidate will be able to work effectively in a team setting and provide exceptional customer service in a variety of situations.