Part Time Sales Associate

2 weeks ago


Chicago, Illinois, United States Joybird Full time
Job Title: Part Time Sales Associate

At Joybird, we're seeking a Part Time Sales Associate to join our team in Washington DC. As a Sales Associate, you will be responsible for providing exceptional customer service, helping customers navigate our collection, and providing style advice and product recommendations to suit their unique needs.

Key Responsibilities:
  • Be an expert on the full Joybird catalog and provide style advice and product recommendations to customers.
  • Reach out to customers who have previously visited the showroom but not purchased to follow-up and convert them into a sale.
  • Liaise with our Customer Service team to provide a seamless start-to-end experience for customers.
  • Assist online customers with the shopping process via a chat function integrated into the Joybird website.
  • Maintain the appearance of the showroom.
  • Assist with floor model deliveries and pickups, as well as occasionally helping move furniture around the showroom.
Requirements:
  • 1-2 years of retail sales experience (preferred).
  • A passion for interior design and furniture.
  • A self-starter who doesn't require direction to achieve store and personal goals.
  • Solution-oriented.
  • Excellent communication skills.
  • Skillful at navigating customer service issues in a way that satisfies customers and company policy.
  • Experience with maintaining a personal client book (preferred).
  • Comfortable with technology (specifically iPads and Macs).
  • Comfortable with G-Suite (Google Docs, Sheets, Slides, etc.).
  • Able to lift and mobilize medium to large items up to 50 lbs while using appropriate equipment and safety techniques.
  • Able to work weekends, evenings, and holidays.
Our Core Values:
  • Customer-centric: You are passionate about delivering an end-to-end WOW experience for every customer.
  • Transparent: You exchange information and feedback frequently to strengthen relationships, ensure alignment, and elevate problem-solving.
  • Results-driven: You aim high and go beyond tradition and standards to reach our goals.
  • Constantly evolving: You're never satisfied and are unafraid to be a better version of yourself.


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