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Outlet Sales Lead
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as an Outlet Sales Lead. As a key member of our sales team, you will be responsible for driving sales growth, providing exceptional customer service, and maintaining a visually appealing store environment.
Key Responsibilities- Communicate regularly with the Assistant Leader or Team Leader to review business results, share observations, and provide feedback.
- Ensure all customers receive gracious, quick, and efficient service by modeling behaviors.
- Teach, coach, and train associates on customer service, selling skills, product knowledge, processes, and best practices.
- Master resources provided to strengthen product knowledge and encourage omni-channel selling.
- Analyze results into actionable behaviors and goals to improve customer satisfaction.
- Drive sales in the department and its categories through product and process expertise and customer and team engagement.
- Strong communication and interpersonal skills.
- High school diploma/GED or equivalent.
- 1+ years customer service or retail experience.
- Full-Time roles: Open availability to work flexible hours on weekdays, evenings, and weekends.
- Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.
Crate and Barrel is a leading home furnishings retailer committed to providing exceptional customer experiences. We are an equal opportunity employer and welcome applications from diverse candidates.
