Customer Service Advisor

3 weeks ago


Orange, California, United States Jomar Table Linens Full time

Job Summary:

We are seeking a highly skilled Customer Service Representative to provide exceptional support to our valued customers. As a key member of our team, you will be responsible for handling customer inquiries and resolving technical issues in a professional and timely manner.

About Us:

Jomar Table Linens, Inc. is a reputable manufacturer of high-quality commercial table linens with a strong national presence. Our commitment to excellent customer service has earned us a loyal customer base.

Key Responsibilities:

  • Handle customer complaints and concerns through effective communication and problem-solving skills
  • Provide detailed product information and technical support to customers
  • Document customer interactions and update records accordingly
  • Prioritize and manage multiple customer requests simultaneously
  • Maintain a thorough knowledge of our products and services

Requirements:

  • Previous experience in customer-facing roles or related fields
  • Excellent verbal and written communication skills
  • Ability to multitask and work under pressure
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office and Excel

Compensation:

The estimated salary for this role is $45,000 - $55,000 per annum, depending on location and experience.



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