Customer Experience Specialist

4 days ago


Wolf Point, Montana, United States DISH Full time
Overview of DISH

DISH is a leading provider of satellite television and wireless communication services, with a rich history of innovation and customer satisfaction. Our company's mission is to deliver exceptional experiences to our customers, and we're seeking a talented individual to join our team as a Field Technician.

Job Description

We are seeking an experienced Field Technician to represent DISH in customers' homes daily. As a Field Technician, you will be responsible for delivering TV and smart home solutions to millions of customers, ensuring a world-class customer experience. Your expertise will include installing and configuring equipment, troubleshooting issues, and providing excellent customer service.

Key Responsibilities:

  • Install and configure DISH equipment in customers' homes
  • Troubleshoot technical issues and resolve customer complaints
  • Provide exceptional customer service and support
  • Collaborate with colleagues to ensure seamless delivery of services
Requirements and Qualifications

To be successful in this role, you must have:

  • A valid driver's license and a clean driving record
  • The ability to stand on high ladders and lift heavy equipment
  • Excellent communication and interpersonal skills
  • Basic knowledge of electronics and computer systems
Compensation and Benefits

We offer competitive compensation and benefits, including:

  • A base salary of $24.50/hour
  • Overtime pay opportunities
  • Paid training and certifications
  • Medical, dental, and vision insurance
  • A 401(k) plan with company match

We are committed to the success of our employees and offer opportunities for growth and development. If you're passionate about delivering exceptional customer experiences and working in a dynamic environment, we encourage you to apply for this exciting opportunity.



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