Seasonal Sales Associate

7 hours ago

Gaithersburg MD USA, United States GameStop Full time
Job Title: Seasonal Sales Associate

At GameStop, we are committed to delivering exceptional customer experiences and providing the latest gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide.

As a Seasonal Sales Associate, you will play a critical role in supporting the store team on a short-term basis by consistently delivering outstanding guest service experiences in a sales culture that utilizes elements of GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life.

Key Responsibilities:
  • Provide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, and expressing gratitude to every guest for choosing GameStop.
  • Fully support the overall shopping environment, including visual and operational aspects, and actively contribute to all store sales initiatives throughout the holiday season.
  • Collaborate with the store team to ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines.
  • Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
  • Assist the store team in meeting and exceeding sales, profit, and shrinkage reduction goals.
  • Address guest questions and concerns promptly, effectively, and courteously, and escalate customer issues and complaints in a timely and professional manner to a store keyholder.
  • Support effective inventory control and loss prevention practices, including awareness of scams and adherence to safety best practices.
Requirements:
  • Must be at least 18 years of age.
  • High school diploma or equivalent preferred.
  • Previous retail sales or guest service experience preferred.

GameStop is an equal opportunity employer and provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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