Software Engineering Specialist
4 weeks ago
Job Summary
We are seeking a highly skilled Software Configuration Specialist to join our team at Glory Global Solutions Ltd. As a subject matter expert on the functionality, operations, and configuration of the RevApp, you will play a critical role in ensuring the smooth deployment of our cash automation technologies.
Key Responsibilities
- Software and custom package building, testing, and configuration for deployment
- Assist in document creation as required, such as work instructions, process outlines, guides, and manuals
- Validate acceptance of deployments and report on any discrepancies
- Regression testing for software vs configuration settings
- Maintain a high level of knowledge on the products, data, and markets supported
- Engage with customers during pilots and software product launches, ensuring customer needs are being met
Requirements
- Advanced certification in a computer-related field preferred
- Call Center experience, Customer Product Support, and SaAS experience preferred
- Proficiency in Microsoft Office
- Familiarity with XML creation
- Broad SQL skills
- Knowledge of retail cash management processes
About Us
Glory Global Solutions Ltd is a global leader in cash technology solutions, providing confidence to the financial, retail, cash centre, and gaming industries that their cash is protected and always working to help build a stronger business.
We enable transformation by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.
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