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Client Relations Specialist

2 months ago

Lawton, Oklahoma, United States Regal Car Sales and Credit Full time
Job Overview

ABOUT US:

Regal Car Sales and Credit is a reputable Buy Here Pay Here automotive dealership with over three decades of experience. We emphasize a hassle-free, customer-centric approach, creating a welcoming environment that fosters internal growth and development.

POSITION SUMMARY:

As a Customer Engagement Associate at Regal Car Sales and Credit, your primary role will be to guide our clients throughout their vehicle selection journey. Your key responsibilities will encompass:

  • Establishing and Sustaining Transparent, Honest, and Prompt Communication with Clients through various channels including Phone, Text, E-mail, or In-Person interactions.
  • Exhibiting Exceptional Telephone Communication Skills.
  • Assisting Clients with the Application and Qualification Procedures.
  • Informing Clients about the Necessary Steps to Acquire a Vehicle from Regal Car Sales and Credit.
  • Managing Your Active Client Database using our Company-Wide CRM System.
  • Conducting Follow-Ups, Scheduling Client Appointments, and Addressing Electronic Inquiries as Required.
  • Demonstrating Outstanding In-Person Communication Abilities.
  • Handling Necessary Documentation for Clients.
  • Maintaining a Clean Driving Record.

EMPLOYEE BENEFITS:

  • Comprehensive Medical and Health Savings Account with Company Matching.
  • Options for Dental and Vision Insurance.
  • 401K Retirement Plan with Company Matching up to 6%.
  • Company-Funded $10,000 Life Insurance Coverage.
  • AFLAC Supplemental Insurance Choices.
  • Vehicle Purchase Assistance Program.
  • Tuition Reimbursement Opportunities.

ADDITIONAL QUALIFICATIONS:

Possession of a VALID State Driver's License and a Clean Driving Record is required.

Willingness to commit to a 40-Hour Work Week is essential.

No prior experience is necessary.