Customer Service Representative
2 weeks ago
Job Summary: We are seeking a skilled Customer Service Representative to join our team on a temp to perm basis. As a Customer Service Representative, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.
Key Responsibilities:
- Answer member calls and respond to their inquiries in a professional and courteous manner.
- Provide accurate and timely information to members regarding their benefits and services.
- Resolve member issues and concerns in a fair and efficient manner.
- Collaborate with internal teams to ensure seamless service delivery.
- Meet and exceed performance metrics and quality standards.
Requirements:
- 1+ year of experience in a call center or customer service role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet productivity standards.
- Bilingual applicants preferred.
- Must reside in Michigan, Indiana, or Ohio.
What We Offer:
- A competitive hourly rate.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
How to Apply: If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application for this exciting opportunity.
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