Stress-Free Auto Care Team Lead

2 weeks ago


Rockwall, Texas, United States Stress Free Auto Care Full time
Job Summary

We are seeking an experienced Automotive Service Manager to join our team at Stress Free Auto Care. The ideal candidate will have a proven track record in leading a team and managing daily operations. Key responsibilities include overseeing scheduling, implementing safety protocols, and maintaining customer relationships.

About the Role:

This is a hands-on leadership position that requires strong communication and interpersonal skills. The successful candidate will be able to motivate and coach a team of technicians and support staff to deliver exceptional customer service.

Key Responsibilities:
  • Oversee scheduling, workflow management, and quality control.
  • Implement industry regulations and safety protocols.
  • Foster a positive work environment through coaching opportunities.
  • Maintain customer-centric approach by ensuring prompt and courteous service.
  • Address customer concerns and complaints.
  • Maintain accurate records of operations and financial transactions.
  • Prepare regular reports for management on shop performance and key metrics.
Qualifications:
  • Proven experience as a General Manager or similar role in an auto mechanic shop.
  • Efficient in Digital Visual Inspections & Procedures.
  • Experience with Autoflow or similar platform, preferred but not required.
  • Strong leadership & managerial skills with the ability to motivate a team.
  • Solid understanding of automotive systems, repair techniques, and industry standards.
  • Sound knowledge of financial management & budgeting.
Salary Estimate:

$65,000 - $80,000 per year, depending on location and experience.



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