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Customer Service Representative
2 weeks ago
We are seeking a skilled Customer Service Representative to join our team at H&R Block. This role involves providing exceptional customer service, matching clients with tax professionals, and ensuring seamless interactions.
Key Responsibilities:- Answer phones and greet clients in a personalized manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients based on their preferences
- Handle client exits, ensuring all current and future needs are met
- Maintain office cleanliness and organization of resources
In this role, you will be the first point of contact for clients, setting the tone for their experience at H&R Block. Your excellent communication skills and ability to multitask will enable you to efficiently manage multiple responsibilities, ensuring that every client interaction is positive and productive.
BenefitsThis position offers a range of benefits, including opportunities for growth and development within our company. As a valued member of our team, you will have access to training and support to help you excel in your role.