Customer Experience Specialist
3 weeks ago
As a Customer Service Representative with Zack Miller State Farm, you will play a vital role in generating exceptional client experiences that drive the growth of a successful insurance agency. This position requires an individual who is attentive to detail, possesses excellent customer service skills, and has a genuine desire to help others. If you are driven, customer-focused, and empathetic, we encourage you to apply.
We offer internal growth opportunities for especially driven and sales-minded candidates.
Key Responsibilities
- Respond to customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
Required Skills and Qualifications
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation Package
The estimated salary for this position is $45,000 - $60,000 per year, depending on location and experience. We offer a competitive benefits package, including Simple IRA, bonus opportunities, flexible schedule, paid time off, and training & development programs.
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Customer Experience Specialist
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