Patient Services Assistant

2 months ago


Monmouth, United States Memorial Sloan Kettering Cancer Center Full time
Job Summary

We are seeking a highly skilled and detail-oriented Radiology Services Assistant II to join our team at Memorial Sloan Kettering Cancer Center. As a key member of our department, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients and visitors.

Key Responsibilities
  • Patient Greeting and Support: Welcome and check in all incoming visitors and patients with excellent customer service, ensuring a positive first impression of our institution.
  • Communication and Coordination: Answer assigned phone lines, direct calls, and take accurate and complete messages, while also coordinating with traffic control personnel to ensure efficient patient flow.
  • Administrative Tasks: Perform administrative duties to assist in the preparation of patient paperwork, schedule Radiology appointments, and update data in databases as required.
  • Environmental Maintenance: Maintain a clean, operational, and safe environment, adhering to our institution's high standards of quality and patient care.
Requirements
  • Excellent Communication Skills: Possess the ability to effectively communicate with patients, visitors, and staff, ensuring clear understanding and resolution of issues.
  • Organizational and Time Management: Demonstrate strong organizational and time management skills, prioritizing tasks and managing multiple responsibilities to meet deadlines.
  • Technical Proficiency: Proficient in Microsoft Office Suite and experience with Radiology scheduling and clinical application systems is preferred.
Working Conditions

This is a full-time position, working flexible hours between 12:00pm - 8:00pm, 5 days a week, including weekends. We offer a competitive salary range of $23.03-$34.67 and a comprehensive benefits package.



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