Asset Protection Specialist

4 weeks ago


Lake Zurich, Illinois, United States Goodwill Industries of Southeastern Wisconsin, Inc. Full time
Job Summary

The Asset Protection Agent is a vital role at Goodwill Industries of Southeastern Wisconsin, Inc., responsible for ensuring the organization's assets are safeguarded and its mission is advanced. This position requires a strong focus on compliance, security, and customer satisfaction.

Key Responsibilities
  • Ensure compliance with organizational policies and procedures, safeguarding company assets and advancing company mission and objectives.
  • Support loss prevention training initiatives to enhance employee and customer satisfaction.
  • Conduct safety audits and communicate hazards to management, working with teams to ensure a safe workplace.
  • Recover assets and/or make safe apprehensions, assisting in internal investigations as directed by the Area Asset Protection Manager.
  • Audit compliance to store AP Standards, maintaining a safe work environment and enforcing employee shop policy.
Requirements
  • 2 years of college education or experience equivalency, with a focus on Criminal Justice or a related field.
  • Ability to travel to all stores within Goodwill SEW and work a varied schedule week to week with flexible hours.
  • Valid driver's license required.
Core Competencies
  • Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service.
  • Values Differences: Seek out diverse perspectives and talents, striving to work effectively with others who have different backgrounds or styles.
  • Communicates Effectively: Share information and updates with others, ensuring clear, concise, and professional communication.
  • Situational Adaptability: Demonstrate flexibility in responses to different situations, adapting to changing needs and conditions.
  • Drives Results: Demonstrate a strong drive to achieve meaningful results, driving tasks to successful completion and closure.
Additional Competencies
  • Utilize company resources for personal and professional growth and development.
  • Function and work under pressure.
  • Seek feedback in an effort to leverage strengths and minimize opportunities for improvement.
  • Listen and communicate effectively to employees, shoppers, donors, and visitors.
  • Responsible for heightening store Asset Protection awareness.
  • Able to speak and write effectively with various cultural backgrounds, levels of education, and experience.
  • Maintain confidentiality of Human Resource and other pertinent facility information.
  • Some computer skills preferred.
  • Some knowledge of video security systems and equipment is a plus.
  • Some knowledge of burglar and fire alarm systems is a plus.
Physical/Sensory Demands

Occasionally lifts and/or moves up to 20 pounds. Moves about to accomplish tasks. Worker is subject to weather conditions (hot, humid, dry, cold, etc.).

Worker is subject to hazards: proximity to dangerous machinery, moving vehicles, electrical currents, chemicals, or high places. Repetitive use of hands for conducting inspections, assessing security and safety of products, buildings, and equipment and computer use. Vision required for assessing sites security and safety and computer work, extensive travel required.



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