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Customer Service Ambassador

4 weeks ago

Prior Lake, Minnesota, United States Mandi Vote - State Farm Agent Full time
Job OverviewAs a Customer Relations Representative with Mandi Vote - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have opportunities to enhance your career while resolving customer inquiries, collaborating with other agency team members, and anticipating the needs of our community members.

We are seeking a customer-focused and empathetic team member who can thrive in a dynamic environment. If you are driven, sales-minded, and committed to delivering exceptional results, we encourage you to apply.

Key Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records.
  • Assist with customer retention strategies to ensure long-term relationships.
  • Collaborate with other departments to ensure seamless customer satisfaction.
Requirements:
  • Strong communication and problem-solving skills.
  • Experience in customer service is preferred.
  • Ability to handle high-pressure situations calmly and professionally.