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Human Resources Coordinator

2 months ago

Methuen, Massachusetts, United States Dunkin' - Cafua Management Company Full time
Position Overview

Human Resources Coordinator - This role is primarily office-based and may transition into a Junior Field HR Generalist position over time.

About Dunkin' - Cafua Management Company: As a leading and rapidly growing entity, Cafua Management Company is recognized as the largest privately owned franchisee of Dunkin' Donuts in the United States. With a presence in numerous states, we are committed to delivering outstanding quality and service to our customers. Our family-oriented approach emphasizes a People First culture, fostering a supportive and dynamic work environment that values diversity, inclusion, and equal opportunities.

Role Summary: The Human Resources Coordinator will assist the Field People Operations Partner in cultivating a positive workplace atmosphere, overseeing HR functions, and supporting restaurant teams across various locations. This position requires travel within the designated area, and candidates must possess a valid driver's license.

Key Responsibilities:

  1. On-site HR Assistance:
  • Deliver direct HR support to multiple restaurant sites within the assigned territory.
  • Collaborate with restaurant management to resolve employee relations issues, including performance challenges and disciplinary matters.
  1. Recruitment and Onboarding:
  • Support the recruitment process by partnering with hiring managers, conducting interviews, and facilitating the onboarding of new hires.
  1. Compliance and Audits:
  • Perform regular audits to ensure adherence to company policies, procedures, and legal standards, including labor laws and safety regulations.
  1. Training and Development:
  • Organize training sessions on essential topics such as diversity and inclusion, harassment prevention, and customer service excellence.
  1. Collaboration with Corporate HR:
  • Work in conjunction with corporate HR to implement organization-wide HR initiatives, including benefits enrollment and performance evaluation processes.
  1. Employee Engagement and Retention:
  • Assist in developing and executing strategies aimed at enhancing employee retention and overall morale.
  1. Administrative Duties:
  • Oversee HR-related administrative functions, including maintaining employee records, tracking attendance, and processing payroll data.
  1. Conflict Resolution:
  • Engage in employee conflict resolution, mediating disputes, and implementing effective solutions.
  1. Continuous Improvement:
  • Stay informed about industry trends and best practices in HR to enhance HR processes and policies continuously.

Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, or a related discipline (or equivalent experience).
  • Minimum of 1 year of experience in HR or related fields.
  • Familiarity with labor laws, regulations, and compliance standards.
  • Strong interpersonal and communication abilities.
  • Proficient in HRIS software, Microsoft Office Suite, and relevant HR tools.
  • Capability to manage sensitive information with confidentiality and professionalism.
  • Problem-solving aptitude and the ability to make informed decisions under pressure.
  • Willingness to travel within the designated area to provide on-site HR support.

What We Offer:

Join the Cafua Management Company and enjoy a range of benefits:

  • Competitive salary based on your skills and experience.
  • Comprehensive Medical, Dental, and Vision insurance.
  • 401K plan to secure your financial future.
  • Short & Long Term Disability plans, Accident Insurance, and Life Insurance.
  • Pet Insurance for your beloved pets.
  • Critical Illness Plan for unexpected challenges.
  • Discounted Tuition program for continued education.
  • Casual dress code and a vibrant work atmosphere.
  • Paid Time Off to promote a healthy work-life balance.

Cafua Management Company is an equal opportunity employer, adhering to all applicable federal, state, and local laws regarding nondiscrimination. We are dedicated to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other basis prohibited by law.

We utilize eVerify to confirm U.S. employment eligibility.