Restaurant Operations Manager

4 weeks ago


Salem, Oregon, United States Dunkin' - Cafua Management Company Full time
Job Overview

We are seeking a highly skilled Restaurant General Manager to join our team at Dunkin' - Cafua Management Company. As a Restaurant General Manager, you will be responsible for the overall operation of the restaurant, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities
  • Recruit, hire, train, and develop a high-performing team of employees
  • Plan, monitor, appraise, and review employee performance
  • Provide coaching and feedback to employees, and discipline when necessary
  • Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
  • Ensure all shifts are appropriately staffed with qualified team members to achieve guest service goals
  • Control costs to help maximize profitability
  • Execute all in-restaurant marketing promotions in a timely manner
  • Prepare and complete action plans to drive system improvements
Requirements
  • Must be able to lift a minimum of 30 lbs
  • Must be able to stand for 6+ hours at a time
  • Must be authorized to work in the U.S.
  • Fluent in English
Competencies
  • Guest Focus: Understands and exceeds guest expectations, needs, and requirements
  • Passion for Results: Sets and maintains high standards for self and others, acts as a role model
  • Problem Solving and Decision Making: Identifies and resolves issues and problems
  • Interpersonal Relationships & Influence: Develops and maintains relationships with team
  • Conflict Management: Seeks to understand conflict through active listening
  • Developing Direct Reports and Others: Works collaboratively with employees to create individual development plans
  • Business and Financial Acumen: Understands guest and competition, translates and applies own expertise to address business opportunities
What We Offer
  • Competitive salary
  • Health insurance
  • 401k per company policy
  • Two weeks of vacation
  • Life/disability insurance
  • Outings, recognition contests
  • Employee discounts and discounted pet insurance
  • Complimentary and discounted meals
  • Monthly Bonus Plan


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