Restaurant Operations Manager
4 weeks ago
We are seeking a highly skilled Restaurant General Manager to join our team at Dunkin' - Cafua Management Company. As a Restaurant General Manager, you will be responsible for the overall operation of the restaurant, ensuring that all aspects of the business are running smoothly and efficiently.
Key Responsibilities- Recruit, hire, train, and develop a high-performing team of employees
- Plan, monitor, appraise, and review employee performance
- Provide coaching and feedback to employees, and discipline when necessary
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
- Ensure all shifts are appropriately staffed with qualified team members to achieve guest service goals
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Prepare and complete action plans to drive system improvements
- Must be able to lift a minimum of 30 lbs
- Must be able to stand for 6+ hours at a time
- Must be authorized to work in the U.S.
- Fluent in English
- Guest Focus: Understands and exceeds guest expectations, needs, and requirements
- Passion for Results: Sets and maintains high standards for self and others, acts as a role model
- Problem Solving and Decision Making: Identifies and resolves issues and problems
- Interpersonal Relationships & Influence: Develops and maintains relationships with team
- Conflict Management: Seeks to understand conflict through active listening
- Developing Direct Reports and Others: Works collaboratively with employees to create individual development plans
- Business and Financial Acumen: Understands guest and competition, translates and applies own expertise to address business opportunities
- Competitive salary
- Health insurance
- 401k per company policy
- Two weeks of vacation
- Life/disability insurance
- Outings, recognition contests
- Employee discounts and discounted pet insurance
- Complimentary and discounted meals
- Monthly Bonus Plan
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Restaurant Operations Manager
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