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Automotive Center Manager

2 months ago


Gardner, Massachusetts, United States SpeeDee Oil Change and Auto Service Full time
About Us

SpeeDee Oil Change and Auto Service is a leading provider of automotive maintenance and repair services. With over 40 years of experience, we have built a reputation for delivering exceptional customer service and quality workmanship.

Job Summary

We are seeking an experienced and skilled Center Manager to join our team. As a Center Manager, you will be responsible for overseeing the day-to-day operations of our service center, ensuring that our customers receive the highest level of service and that our business meets its financial goals.

Key Responsibilities
  • Operational Excellence: Ensure that our service center operates at the highest level of efficiency and productivity, meeting or exceeding our quality and customer satisfaction standards.
  • Customer Experience: Foster a positive and welcoming environment for our customers, ensuring that their needs are met and exceeded.
  • Team Leadership: Lead and motivate a team of skilled technicians and service advisors, providing guidance and support to ensure that they have the tools and resources needed to succeed.
  • Business Development: Identify and pursue opportunities to grow our business, including developing and implementing marketing strategies and building relationships with local businesses and organizations.
  • Financial Management: Oversee the financial performance of our service center, ensuring that we meet our financial goals and objectives.
Requirements
  • Experience: 3+ years of experience in a leadership role in the automotive industry, preferably in a service center or dealership setting.
  • Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team. Excellent customer service skills, with the ability to build strong relationships with customers and colleagues.
  • Education: High school diploma or equivalent required, associate's or bachelor's degree in a related field preferred.
Benefits
  • Competitive Salary: $800.00 - $2,000.00 per week
  • Benefits Package: Comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.