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Facilities Maintenance Specialist
2 months ago
DoubleTree by Hilton is seeking a dedicated Facilities Maintenance Specialist to join our esteemed team.
Role Summary:
The Facilities Maintenance Specialist plays a crucial role in ensuring the upkeep, repair, and cleanliness of hotel facilities. This position supports other skilled trades and contributes to maintaining a safe and welcoming environment for our guests.
- Conducts routine maintenance across public areas, meeting spaces, and recreational facilities.
- Ensures guest rooms are in top condition by performing necessary repairs.
- Familiar with the preventative maintenance protocols for guest accommodations.
- Handles repairs for electronic devices such as televisions and telephones.
- Performs plumbing repairs and replaces damaged fixtures as required.
- Maintains the aesthetic quality of guest rooms through repairs and touch-ups.
- Troubleshoots HVAC systems to ensure optimal comfort.
- Utilizes both hand and power tools safely and effectively.
- Implements preventative maintenance in various hotel areas, including both front and back of house.
- Maintains the cleanliness and condition of lobbies and dining areas, repairing furniture as needed.
- Conducts repairs on flooring materials including carpet and tile.
- Maintains kitchen and laundry equipment, ensuring functionality.
- Oversees the exterior maintenance of the property.
- Performs regular checks on operational equipment to ensure it remains in working order.
- Maintains a clean and organized workspace.
- Demonstrates knowledge of safety protocols and takes action to address any maintenance-related issues affecting hotel operations.
- Reports any safety hazards or incidents promptly.
Qualifications:
A high school diploma or equivalent is required.
Prior experience in customer service is preferred.
Familiarity with hospitality industry standards and practices is advantageous.
Key Competencies:
- Ability to communicate effectively in the primary language used in the workplace.
- Strong reading and writing skills for effective communication.
- Self-motivated with minimal supervision required.
- Excellent verbal and written communication skills.
- Basic math skills for handling transactions.
- Proficient knowledge of plumbing and electrical systems, with HVAC knowledge preferred.
- Experience with inventory management and procurement processes is a plus.
Additional Attributes:
- A passion for service and hospitality.
- Strong interpersonal skills for engaging with guests and team members.
- Proficient in completing documentation and logging maintenance requests.
- Ability to work flexible hours, including evenings and weekends.
Benefits Overview:
- Collaborative and values-driven workplace culture.
- Comprehensive medical, dental, and vision coverage.
- Paid vacation and holidays.
- Same-day pay options available.
- Employee assistance programs.
- Opportunities for career advancement and management training.
- Discounted room rates across the hotel portfolio.
- Access to third-party perks and discounts.
- 401(k) retirement plan.
- Flexible scheduling options.
- Life insurance and parental leave.
- Referral bonuses.
