San Francisco Store Lead
3 days ago
We are seeking a highly skilled and experienced Store Lead to join our team at Woodlands Market in San Francisco. As a key member of our management team, you will be responsible for overseeing the daily operations of our store.
About UsWoodlands Market is a leader in gourmet retailing, service, and innovation in the grocery industry. We pride ourselves on providing exceptional customer service and creating a welcoming environment for our customers.
Responsibilities- Oversee and authorize customer returns, exchanges, merchandise credits, check authorization, charge sends, discretion discounts; assures the completion of all POS transactions and the proper control of all cash and media at the POS registers according to Company policies and procedures.
- Coordinate Front End service coverage for cashiers and baggers.
- Perform cashier and bagging duties as necessary.
- Responsible for assisting in training of new cashiers and baggers.
- Responsible for assisting in the preparation of daily deposits and change.
- Ensures compliance of Company policies, procedures, and practices and supports Company loss prevention efforts.
- Oversees the productivity, breaks, and daily scheduling of all cashiers and baggers.
- Motivates, coaches, and mentors customer service staff.
- Manages store in absence of Store or Assistant Store Manager.
- Works with management to address personnel and performance issues.
- Provides orderly maintenance and ordering of front end supplies.
- Provide information to customers requesting special orders or out-of-stock items.
- Effective customer service (service orientation etc).
- In-depth knowledge of foods and store products.
- Able to prioritize work and handle multiple concurrent tasks.
- Excellent verbal and customer service skills.
- Ability to process information/merchandise through computer system and POS register system.
- Ability to freely access all areas of the store including selling floor, stock area, and register area.
- Ability to work varied hours/days as business dictates.
- Competitive wages
- Comprehensive Health/Dental/Vision Insurance*
- Full-time employees receive a generous benefits package including Health/Dental/Vision Insurance, 401(k), paid vacation, and paid holidays
- Holiday premium pay for time worked on recognized holidays
- 20% store discount, 50% shift meal discount*
- $40 subsidy towards non-slip shoes every 90 days.
- Awesome, team-oriented environment
- Opportunities for growth and development
We offer a dynamic and supportive work environment where you can grow and develop your skills. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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