Retail Sales Associate Key Part Time

2 weeks ago

Tulsa, Oklahoma, United States Talbots Full time

About Talbots

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes, and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship, and gracious service. At Talbots, relationships are the key to our business. We hire individuals who bring new ideas to the table, understand smart risk-taking, and can enhance an already thriving culture.

What We Offer

  • Growth Opportunities
  • Incentive Opportunities
  • Generous Merchandise Discounts
  • Other Perks

Our Values

  • We Win as a team and are dedicated to ensuring and applauding each other's success.
  • We Encourage creativity, innovation, and smart risk-taking.
  • We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
  • We Act with integrity, transparency, candor, and respect.
  • We Respect, honor, and value diversity and are invested in cultivating a dynamic and inclusive culture.
  • We Embrace community by bringing positive change to those we live and work in.

About You

  • You are capable of creating a selling culture where all associates align around the needs of our customers.
  • You demonstrate selling competence, styling expertise, and possess a love of fashion.
  • You are driven to create, build, and cultivate relationships.
  • You possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team, and thrive in a team environment.
  • You demonstrate excellent verbal communication skills and a high level of integrity.
  • You possess the technological competency to navigate a computer/iPad/handheld system.
  • You have strong organizational skills and the ability to multi-task in a fast-paced, ever-changing environment.
  • You are able to work cooperatively in a diverse work environment.
  • You are comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • You are able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • You are able to work a flexible schedule based on the needs of the business, including evenings, weekends, and holidays.
  • You have open availability of (15 to 20) hours per week.

About the Role

  • You will provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
  • You will take an active role in assisting the management team to build store business.
  • You will support all service enhancers to build strong relationships, including active use of Concierge.
  • You will service multiple customers at a time, multi-task, and/or handle projects simultaneously.
  • You will be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion, etc.
  • You will use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
  • You will develop and maintain positive working relationships that support a productive work environment.
  • You will proactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management in order to better enhance the customer experience.
  • You will maximize individual performance by participating in learning opportunities, accepting direction, coaching, and feedback.
  • You will achieve sales and service metrics in key measurable areas, including Clientelling/Outreach, Appointment Setting, and Talbots Classic Awards.
  • You will support all areas of operational excellence, including managing inventory according to policies and procedures, including filling orders, recalls, recovery, replenishment, re-tickets, etc.
  • You will be responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
  • You will plan and prioritize tasks and responsibilities to meet the needs of the customer and business.

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