Sales Floor Team Member
6 days ago
Role Overview
We're seeking a highly skilled and enthusiastic Guest Advocate to join our team. As a Guest Advocate, you'll play a key role in delivering exceptional customer service and creating a welcoming experience for our guests. You'll be empowered to make shopping quick and easy for our guests at checklanes, guest services, gift registry, pick-up, and drive-up while ensuring exceptional quality.
Daily Responsibilities
- Deliver a service culture that prioritizes the guest service experience by delivering the service standard.
- Create a welcoming experience by authentically greeting all guests.
- Observe to quickly understand whether a guest needs assistance or wants to interact.
- Engage with guests in a genuine way, which includes asking questions to better understand their specific needs.
Required Skills and Qualifications
- Effective communication and problem-solving skills.
- Able to work independently and as part of a team.
- Knowledgeable about our tools, products, and services.
- Flexible work schedule (e.g., nights, weekends, and holidays) and reliable attendance necessary.
Benefits
We offer competitive benefits, including competitive pay, opportunities for growth and development, and a fun and energetic work environment.
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