Starbucks Barista

5 days ago

Black Hawk, Colorado, United States Penn National Gaming Full time
Job Summary

We are seeking a highly skilled and customer-focused Starbucks Coffee Attendant to join our team at Penn National Gaming. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience.

Key Responsibilities:
  • Greet Guests: Welcome and acknowledge guests in a timely and friendly manner, setting the tone for a positive experience.
  • Menu Knowledge: Familiarize yourself with our menu, including drink and food preparation, to effectively assist guests with their orders.
  • Suggestive Selling: Utilize suggestive selling techniques to enhance the guest experience and increase sales.
  • Order Taking: Accurately take and input guest orders into our computer system, ensuring seamless execution.
  • Product Knowledge: Educate guests on the ingredients and features of our beverages, fostering a deeper appreciation for our offerings.
  • Customer Engagement: Engage in friendly conversation with guests while preparing their orders, creating a welcoming atmosphere.
Requirements:
  • Excellent Communication Skills: Possess strong verbal and non-verbal communication skills to effectively interact with guests and colleagues.
  • Menu Knowledge: Familiarize yourself with our menu, including drink and food preparation, to provide accurate information to guests.
  • Teamwork: Collaborate with colleagues to ensure seamless execution of guest orders and a positive dining experience.

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